Glint Media Limited (‘we’ and ‘our’), the owners and operators of Menu Guide, take your privacy seriously and are committed to keeping your personal data safe. This privacy notice applies to our website: https://menuguide.pro (‘website’) and its subdomains, and the services we provide (‘services’). If you have any questions or concerns about your personal data, please contact us.
The data controller for the personal information we process is Glint Media Limited, Registered in England and Wales, Company No. 11325743. Postal address: Wittas House, Two Rivers, Station Lane, Witney, Oxon, OX28 4BH, United Kingdom, Email: support@menuguide.pro, Telephone: 0844 678 0135. Our data protection officer is Philip Kenchington.
We set out below the personal data which we collect from you and you may provide to us, how we process it, and your data protection rights. If you use our website. please read our policy on Cookies which is published at: https://menuguide.pro/cookie-policy.
Most of the personal data we process is provided to us directly by you when you visit our website and use our services:
a) Making an enquiry, information request or complaint to us: If you contact us with an enquiry, information request or complaint we collect information, including your personal data. The contact form on our website asks for your name, email address, phone number, organisation and brief message.
b) Using our services: If you use our services, you will be asked to provide information as follows:
– Registration information: If you access free or paid services provided by us, you need to create a Menu Guide account. Our online registration form asks for your first and last names, business name, phone number, email address and secure password.
– Billing information: If you purchase our services, you will be asked to provide us with payment and billing information. We use Stripe, Inc to process payments – please see their privacy notice.
– App download information: Our Android app is available by download from the Google Play Store. We don’t collect any user information during installation. Please see Google’s privacy notice for information on how they handle your data.
We use your personal data primarily to provide you with services you’ve requested, and to manage our relationship with you. This may include the following:
The transmission of information via the internet is not always secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to this website or to us by email; any transmission is at your own risk.
Once we have received your information, we will use procedures and security features to try to prevent unauthorised access. All the personal data you provide to us is stored on secure servers in the United Kingdom (UK) or European Economic Area (EEA). It is not shared with any third parties.
Where you have created a password that enables you to access certain parts of our website, you are responsible for keeping this password confidential. Please do not share your password with anyone and let us know immediately if you think it has been compromised.
We aim to keep data for as long as we need to, in order to manage your relationship with us and comply with legal and regulatory requirements. Your personal data will be retained while you are using our services and for up to five years after your account or service has closed or ceased.
Under data protection law, you have rights we would like to make you aware of. The rights available to you depend on our reason for processing your information. You can read more about this on the Information Commissioner’s Office website.
Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal data. We encourage you to read the privacy notices on the other websites you visit. We may embed external content from third-party websites, such as YouTube, into our website. This content is not published on https://menuguide.pro. It is delivered using devices and services provided by such third-party sites that can be inserted into our website and we are not responsible for this content.
We keep this privacy notice under regular review. Questions, comments and requests are welcomed.
Last reviewed and updated: 3 April 2024